JP-CarParts.com inquiry form JP-CarParts.com how to buy

You can find and purchase the parts of the vehicle imported from Japan.

japan time:

inquiry part count:0

How to buy

The use of this site is governed by the policies, terms and conditions set forth below.

Please read them carefully.

The usage of this site and your placement of an order indicate an acceptance of these terms and conditions.

1.How to order

Please read the below information carefully before you submit an order for parts. After you listed all the inquiry form, please send it to us. Our staff will check the availability of the requested item and send you a confirmation email containing the final price (item price + shipping fees). If you are satisfied our final price (item price + shipping fees) , Please reply to describe the acceptance of your purchase to the email. And please make the payment by Bank Telegraphic Transfer or PayPal.

How to find the parts >>

2.Payment Method

Important

We accept only payments made using the methods and accounts listed as below.

Once we receive your payment we will booking immediately and we will proceed the shipping.

For any questions, please do not hesitate to contact us at info@jp-carparts.com

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to buying.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.

We accept payments via the following means:

1. Paying by Bank Telegraphic Transfer (over USD500.00)

2. Paying by PayPal

All payments must be made in full. We will only arrange the shipping once full payment is received.

If you have any problem or delay in the payment procedure, please contact us promptly.

Once the payment has been arranged, please send email or fax to us a confirmation of payment together with your proforma invoice number.

1. Paying by Bank Telegraphic Transfer

We can not accepte the bank transfer under USD500.00.

You can arrange payment via telegraphic transfer through your bank. The sender must pay all bank charges.

Please ensure that payment is in US Dollars, and include your Invoice Number in the "description" field.

Please kindly bear the bank remitting charges concerned with yourself.

2. Paying by PayPal

If you have a PayPal account you can pay immediately using this system.

Just log on to your account, click "Remit a payment" at the top of the page and remit the total amount as for your invoice.

Please send the payment to our PayPal account "osamu@hayakawa-corp.co.jp".

PAYMENT VIA Paypal

- JPY -

- USD -

When confirming the details for the remittance, please indicate your invoice number in the message field.

If you don't have a PayPal account, you can create one right away.

Due to PayPal fees, we will charge an additional payment of 4% of the CIF price.

Please enquire with our staff for more details and refer www.paypal.com.

3.Shipping Methods

EMS (International Express Mail Service)

We use EMS service, which delivers quickly and affordably to more than 120 countries and regions.

Please note, several items on our site are too big to ship by our shipping carriers.

Please check as below link

http://www.post.japanpost.jp/int/ems/size/index_en.html

Delivery Areas:

We can ship parts to a lot of countries as below.

http://www.post.japanpost.jp/int/ems/country/all_en.html

* Depending on the products, there may be restrictions for some countries and regions.

* Additional fees may apply for certain countries and regions.

Shipping Time

In most cases, The shipment will arrive within 5 to 15 business days.

Other factors, such as national holidays, weekends, customs clearance, delayed payments and shipping fee confirmation, might extend shipping times.

Please contact us for tracking numbers if they are not provided automatically.

You can also check the estimated delivery time by EMS.

Delivery fee varies depending on the destination country and weight of the order, which includes any packaging if applicable.

We will send you a confirmation email containing the final price (item price + shipping fees). Please reply the confirmation email that we sent to you.

A weight-based rate table for EMS is provided below for your reference.

http://www.post.japanpost.jp/int/charge/list/ems_all_en.html

DHL (EXPRESS WORLDWIDE)

We use DHL service, which delivers quickly and affordably to more than 220 countries and regions at a reasonable price.

A large shipment can be handled whereas it can not be sent by neither EMS nor International Package.

Delivery Areas:

We can ship parts to over 220 countries.

* Depending on the products, there may be restrictions for some countries and regions.

* Additional fees may apply for certain countries and regions.

Shipping Time

In most cases, The shipment will arrive within 3 to 7 business days.

http://dct.dhl.com/input.jsp?langId=en&originCCId=JP

Note: our ZIP code/6008408 CITY/Kyoto

Other factors, such as national holidays, weekends, customs clearance, delayed payments and shipping fee confirmation, might extend shipping times.

Please contact us for tracking numbers if they are not provided automatically.

You can also check the estimated delivery time by DHL.

Delivery fee varies depending on the destination country and weight/size of the order, which includes any packaging if applicable.

We will send you a confirmation email containing the final price (item price + shipping fees). Please reply the confirmation email that we sent to you.

A weight-based rate table for DHL is provided below for your reference.

http://www.dhl.co.jp/en/tools/volumetric_weight_express.html/

4.Returns Policy and Cancellations

Goods are not returnable (Except the quality issue) and orders cannot be canceling.

For issues concerning defective products, please contact our customer service directly for the goods return.

In the event that an order is return to Japan due to miss delivery, the customer may be charged shipping fees.

Reason

Maybe customer given wrong address

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